Insurance savings right here in Knoxville!

Auto, Home, Renters, & More

Our local agents can help cover your car, home, and more!

Be sure to ask about our multi-policy discounts!

With over two decades of experience in the insurance industry, IBN Insurance Agency, led by Brian Chapman, is committed to providing personalized insurance solutions for both individuals and businesses.

We are located on Kingston Pike in the West Hills shopping center, near the intersection of Kingston Pike and N. Winston Rd. Our team has been helping customers just like you save money since 2015! 

Reviews & Testimonials

local Insurance coverage

Auto

Comprehensive coverage that protects you, your passengers, your vehicle, and peace of mind on the road.

Homeowners

Protect your home and everything inside it with homeowners insurance designed for peace of mind.

flood

Provides financial protection against damage caused by rising water or heavy rainfall.

Motorcycle/ATV

Ride with confidence knowing your adventures are protected with motorcycle insurance tailored to you.

Boat

Navigate with peace of mind knowing your journeys are safeguarded with trusted, personalized boat insurance.

RV

Covers physical damage and liability related to RVs

Insurance FAQs

  • Insurance premiums are influenced by several factors, including your age, location, credit score, driving record (for auto insurance), the value of the insured property, and your chosen coverage limits. Additional considerations include the type of coverage and deductible levels. Understanding these factors can help you make informed decisions about your insurance needs and potentially lower your premiums by maintaining a good credit score or selecting higher deductibles.

  • Determining adequate coverage depends on your unique needs and the type of insurance. For home insurance, ensure your policy covers the cost to rebuild your home and replace your belongings in case of loss. For auto insurance, consider coverage that protects against vehicle damage, liability, and other potential risks based on your driving habits and location. Consult with an insurance agent to assess your assets, liabilities, and future goals, ensuring your policy provides the protection you need.

  • Filing a claim can sometimes lead to an increase in your premium, particularly if it involves significant losses or fault. The impact on your premium depends on factors such as the type of claim and your policy. However, not all claims result in rate increases; minor or first-time claims may have little or no effect on your premium. It’s important to weigh the potential long-term costs before deciding to file a claim.

  • After an accident or incident causing damage, prioritize safety and seek medical attention if necessary. Document the event by taking photos and gathering details from those involved (such as for car accidents). Notify your insurance company promptly to initiate the claims process. Keep records of all related conversations, repair or medical expenses, and relevant documents as evidence to support your claim. Following these steps helps ensure your claim is handled efficiently.

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